FREQUENTLY ASKED QUESTIONS (FAQ)


HOW LONG DOES SHIPPING TAKE?
TWO TO FIVE DAYS AFTER RECEIVING PAYMENT. LONGER DELIVERY PERIODS MAY OCCUR DURING NEW COLLECTION DROPS, SPECIAL SALES OFFERS OR VARIOUS REASONS.

DO YOU SHIP WORLDWIDE?
CURRENTLY, WE ONLY SHIP TO SWITZERLAND, LIECHTENSTEIN AND EUROPEAN UNION. FOR OTHER COUNTRIES PLEASE CONTACT US.

IS THERE ANY SHIPPING COST?
YES. WITHIN CH: CHF 7.00 - 9.00, WITHIN EU: CHF 14.00

HOW DO YOUR PIECES FIT?
OVERSIZED / BOXY FIT

WHICH MATERIAL DO YOU USE?
WE SOURCE OUR PREMIUM FABRICS FROM PORTUGAL AND SPAIN.

DO YOU HAVE A LOCAL STORE?
CURRENTLY, WE DO NOT HAVE A LOCAL STORE. CONTACT US IF YOU HAVE ANY QUESTIONS OR IF YOU NEED FURTHER ASSITANCE.

WHAT IS YOUR RETURN AND REFUND POLICY?
RETURN IS POSSIBLE IF ITEM SHOWS NO SIGNS OF USE (PERFECT CONDITION - WITHIN FIVE DAYS). SHIPPING COSTS ARE NOT REFUNDABLE. RETURN COSTS ARE NOT COVERED.


CONTACT
+41 78 883 43 66
CONTACT@WACOLAB.CH